About Essencera
What makes Essencera different from other pet grooming brands?
Essencera pairs science with nature. Every formula uses premium plant based ingredients and is verified for skin and eye safety through internationally recognized in vitro tests. The line is vegan, sulfate free, paraben free, cruelty free, and designed for excellent results without harsh chemicals.
Where are Essencera products made?
All products are made in Greece under European cosmetic standards and tested by an independent laboratory. Our Aloe Vera comes from an Ecocert certified source in Mexico for full traceability.
Are Essencera products safe for sensitive pets?
Yes. Independent lab studies confirm the formulas are not irritating to skin or eyes and each batch is checked for microbiological purity to ensure it is free from bacteria yeast and mold.
Are your formulas tested on animals?
No. Testing is performed with advanced reconstructed human skin and ocular models so there is no animal testing.
Can I use these products on cats?
Pure Wash and Calm Wash are very mild and generally suitable for cats. Shield Wash contains peppermint and eucalyptus and is intended for dogs only. When in doubt ask your veterinarian before using products that contain essential oils on cats.
Usage and Application
How much shampoo should I use per bath?
Essencera shampoos are very concentrated. Use a pea sized amount for small pets and scale by weight and coat density.
- Small pets up to 20 pounds use 1 to 3 pea sized drops
- Medium pets 20 to 50 pounds use 3 to 6 drops
- Large pets 50 to 100 pounds use 6 to 10 drops
- Very large pets above 100 pounds use 10 to 20 drops
Always perform two washes. The second wash creates a richer lather and signals a fully clean coat.
Can I dilute the shampoo?
Yes. For dense or long coats dilute 1 part shampoo with 20 to 40 parts lukewarm water. Apply to a dry coat then massage while gently adding water to build a deep creamy lather.
How often should I bathe my pet?
Once every 1 to 2 weeks is ideal for most dogs. Regular gentle bathing helps remove allergens and buildup without stripping natural oils.
Are the products tear free?
Formulas are confirmed not irritating to eyes in lab testing and are pH balanced near 7 for comfort.
Can I mix Essencera shampoos with other brands?
For best results use the system together. Pair your chosen shampoo with Coat Conditioner for slip and shine and finish with Barrier Balm for focused skin support.
Ingredients and Safety
Are the fragrances natural?
Scents come from essential oils and plant based aromatics. Calm Wash has soft banana and calendula notes. Coat Conditioner features freesia and ripe pear. Shield Wash includes peppermint and eucalyptus along with neem and andiroba.
Do the products contain harsh chemicals or sulfates?
No. The cleansing system uses very mild biodegradable surfactants such as Sodium Cocoyl Isethionate Sodium Lauroyl Methyl Isethionate and Cocamidopropyl Betaine. There are no sulfates parabens silicones or drying alcohols.
What does clinically verified not irritating mean?
Independent testing showed the base formula did not irritate reconstructed human skin or eyes under respected OECD protocols. In plain words it is proven gentle for contact with skin and eyes.
Are the ingredients biodegradable?
Yes. The surfactants meet European biodegradability criteria which supports safer use for both pets and the environment.
Is Aloe Vera organic and certified?
Yes. Our Aloe Vera is certified by Ecocert with very high natural origin and organic content.
Shipping Returns and Guarantee
Do you ship internationally?
Yes we ship worldwide. Shipping outside the European Union can be expensive and transit times vary by destination.
What is your return and refund policy?
We offer a 30 day money back guarantee. Returned products must be mostly full and the buyer covers return shipping. Refunds are issued after the return is received.
What if my order arrives damaged?
Contact us with your order number and a clear photo. We will replace the item or issue a refund according to your preference.
How can I reach support?
Email help@essence-era.com or message us on WhatsApp at your support number. Our team is available every day.
Product specific FAQs
Pure Wash
What does Pure Wash do best
Deep cleansing and deodorizing for stubborn odors and buildup with fast lather and easy rinse. Leaves hair soft smooth and fresh for days.
Key ingredients Silver Citrate for odor control Guar Hydroxypropyltrimonium Chloride for detangling Hyaluronic Acid Panthenol and Glycerin for lasting hydration.
Calm Wash
Why is Calm Wash ideal for sensitive skin?
It focuses on skin barrier care with organic calendula jojoba and olive oils to calm redness dryness and itch while keeping a gentle natural scent. Verified not irritating in lab tests.
Shield Wash
What is Shield Wash used for?
A natural choice for outdoor adventures with andiroba neem peppermint and eucalyptus for a fresh clean feel. Intended for dogs only and not for cats. Deters fleas, ticks and other parasites.
Coat Conditioner
Why add a conditioner after shampoo?
It replenishes moisture improves slip and reduces static using plant based hemisqualane and ethyl oleate. Expect easier detangling and a silky gloss with no heavy residue.
Barrier Balm
What is Barrier Balm for?
Focused care for paws nose and irritated spots. Aloe at forty percent gel equivalence combines with calendula zinc oxide and phytoceramides to hydrate soothe and protect. Fragrance free and suitable for sensitive pets.
